ABOUT US2019-02-08T15:38:08+00:00

About Us
– Our Story

From a very young age Roxsanne has always had a passion for baking, with both of her parents being qualified chefs she was no stranger to the kitchen.

In 2012, shortly after being made redundant from her Marketing role Roxsanne attended a baby shower where she had the opportunity to try some delicious vanilla cupcakes.

She was inspired to explore the idea of making her own and with some extra time on her hands, she was able to work on her new hobby. Close friends and family soon began to ask her to bake cupcakes for their events, and within a short space of time word soon spread about Roxsanne’s new venture.

With lots of encouragement and re-affirming support from her husband Jeffrey, she was able to take the bold step of not returning to work, and by the end of 2012 Roxsy’s Delights was born.

Adding celebration cakes, wedding cakes, and desserts to our portfolio, Roxsanne quickly established an excellent reputation as the go-to baker for elegant cakes and confections that taste just as good as they look. We have had the pleasure of supplying our cakes to some of London’s most iconic venues, with our customer base coming from various parts of London, Kent, Essex and Surrey.

Co-owned with her husband Jeffrey, Roxsy’s Delights is a home based cake studio in Anerley, South East London.

To find out more about Roxsy’s Delights, please send us an e-mail at info@roxsysdelights.co.uk

Delivery and Collections

Collections

Your order can be collected from our home based cake studio in Anerley, London. As this is a residential location, the address will be provided once your order has been placed.

Please note that we only allow customers to collect small cakes (three tiers and under), anything larger will need to be delivered and set up on site as they are very fragile.

The best way to travel with a cake is to lie the cake box flat in your boot on a non-slip mat. Holding cakes while travelling, or putting them on car seats is not advised.

Delivery

The minimum spend for delivery is £50. We offer a free delivery service for orders over £100 (within 3 miles of SE20).

We can deliver your order to most parts of London, Kent, Surrey, and Essex.

Deliveries are subject to availability and are charged depending on your location.

FAQS

Have a question? Then you’ve come to the right place! Here you will find the answers to general frequently asked questions, if you have a more specific question or don’t see what you are looking for please contact us.

Q What’s the best way to place an order?
A Orders can be placed via email, telephone or by completing a contact us form

Q How much notice is required?
A For cupcakes and desserts we recommend a minimum of 1 weeks notice, and for celebrations cakes we recommend a minimum of 3 weeks notice to secure your date. Occasionally we can accommodate short notice orders.

Q Can my order be delivered, or do I have to collect it?
A You can collect small orders from our cake studio in Anerley, London. If your order is a large cake (Larger than 3 tiers we will have to deliver it and set it up on site).

Roxsy’s Delights offers free delivery on orders over £100 within a 3mile radius of Anerley (SE20). For orders over 3 miles please provide the full delivery postcode when requesting a quote and the cost will be confirmed.

Q What is the minimum amount of cupcakes I can order?
A Cupcakes are sold by the dozen. During seasonal periods such as Mother’s Day, Father’s Day, Valentines Day and Christmas we sell cupcakes in smaller quantities of 4 and 6.

Q Can I choose more than one cupcake flavour?
A Sure! You can choose up to 3 flavours per dozen, for large tiered cakes you can choose a different flavour for every tier.

Q How do I make payment?
A Once all the details of your order have been confirmed, an invoice will be sent to you. We accept Paypal, bank transfers and cash payments.

Q How should I store my cake?
A Fondant cakes should be stored in a cool dry place away from direct sunlight or heat. They will stay fresh for up to 3 days, if stored in an air tight container or in the cake box. Buttercream cupcakes/cakes can be stored in the fridge for up to 2 days, when refrigerated allow the cake(s) to stand at room temperature for 1 hour before serving.

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